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Asking for help in the workplace

Asking for help in the workplace

5 minutes

It’s common to encounter challenges that require seeking help from others. Whether it’s navigating a difficult conversation, preparing for performance reviews, or interpreting feedback, asking for help is an essential skill to develop. Progress is often impossible without the support and guidance of others.

 

If someone throws information at you without structure and clear steps forward, it can cause anxiety and can feel catastrophic. Breaking down the problem into manageable steps and seeking guidance on each step if needed, will help.

 

However, like many people, you may feel apprehensive about seeking assistance, fearing it may be seen as a sign of weakness, or even incompetence. However, studies show that most people are surprisingly willing to help, provided you ask the right way.

 

Follow these steps to effectively ask for help in the workplace:

1
Identify and acknowledge the challenge
Acknowledge when you're feeling stuck or anxious about a task or situation, and understand that asking for help is a strength, not a weakness.

Next, clarify the problem by defining the specific issue you're facing.
2
Identify potential helpers in your workplace
Determine who in your organisation can help you. This could include colleagues, managers, or other stakeholders. Look for team members or other departments that might have the expertise you need.

Then, choose the most appropriate person based on their skills and your relationship with them.
3
Communicate what you need clearly
Be specific about why you think they can help you. Start the conversation by stating, "I'm stuck," to signal that you need assistance.

Clearly describe the problem and the steps you’ve already taken to solve it. Specify what kind of help you need. For example, say, "I need guidance on how to have a performance conversation”
4
Show thanks and gratitude
People want to see or know the impact of the aid they will give, and it makes them feel good! Loop back and let them know how it goes.

Next time you find yourself needing help, remember that people are usually willing to give it. Few will think less of you for needing assistance. And there is no better way to make someone feel good about themselves than to ask for help. You are not alone!

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Hellomonday