Building productive teamsSetting clear expectations
Set expectations for inclusive behaviour
Set expectations for inclusive behaviour
3 minutes
An inclusive culture is one where every employee feels valued, respected, and empowered to contribute their unique perspectives. However, creating this kind of environment requires more than just good intentions; it requires setting clear expectations within your team.
Expectations serve as benchmarks, making it easier to hold individuals accountable and celebrate successes.
These 3 steps will help ensure your message is received clearly when setting expectations with behaviour.
1
Define clear expectations for inclusive behaviour
It’s important to go beyond vague statements about inclusion and define what inclusive behaviours actually look like in practice. For example, inclusive behaviour could mean ensuring that all voices are heard in meetings, being mindful of different communication styles, or addressing microaggressions when they occur.
Sample expectations:
All team members are expected to demonstrate inclusive behaviours by respecting diverse perspectives.
Team members are encouraged to engage in open, respectful conversations and advocate for themselves and others.
Sample expectations:
2
Check for understanding with specific questions
Ask a specific question to gather their understanding. For example, how do you think you will approach it?
3
Reinforce expectations with a follow-Up
Follow up with an email to minimise misunderstandings and reinforce your message!
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